Change
Rethinking The Way We See
Last Friday, my associate, Mare Rosenbaum and I had the opportunity to participate in Amy Herman’s terrific session on Visual Intelligence with a group of FBI Intelligence Analysts in Washington, DC. Among other things, the program, titled Rethinking How We See, uses the visual arts to train agents how to sharpen our perception and look…
Read MoreRelax…It’s okay to be a little scared.
Whether we’re able to admit it or not, we’re all a little scared. Those who aren’t are either living a safe, comfortable, somewhat insular life, or are deluding themselves a bit. But for the vast majority of people who actively engage with the world and stretch into new experiences, life tends to bring out…
Read MoreFrom Physician to Organizational Leader
According to recent data, close to *90% of healthcare organizations currently use coaches as a preerred developmental approach for senior and high potential leaders. While coaching topics like internal communication, building relationships, succession planning, managing conflict and emotional resilience are common, increasingly organizations are also leveraging one-on-on coaching to help transition physicians into new leadership…
Read MoreGaming the System
What if there was a way to guarantee that the enterprise training you just invested heavily in would live on in the hearts and minds of employees? What if you could continually engage team members around important change, innovation, communications, or customer service initiatives? And, what if you could improve your connection to your customers…
Read MoreThe Science of Human Development (part 2)
David Dobbs, in The Social Life of Genes, published in the Pacific Standard, posits that “Genes don’t make you who you are. Gene expression does. And gene expression varies depending on the life you live. We’re constantly building and re-engineering new cells. And that regeneration is driven by the contingent nature of gene expression. ” Dobbs…
Read MoreBehavioral Insights: Finding What Works
Behavioral science has proven that subtle choices in framing a message can have a significant impact on outcomes and can dramatically improve transactions. The UK and other nations have begun to aggressively use behavioral insights to make subtle but meaningful changes in the delivery of government services. Their rapid iteration testing and experiments have the…
Read MoreStop wasting time, effort and money. Create a ‘Culture of Accountability’ Now.
Your organization has finite resources. You have finite resources. There is simply no room for waste. Aligning your business decisions with available resources is a good practice, but it won’t drive profits. Accountability will. If people, strategy, and cash-flow are important success drivers, then accountability is the practice that delivers the behaviors you need to…
Read MoreSystems Thinking: Interview with Paolo Pezzotta
Every so often, we like to share some visionary, even controversial ideas that explore the edges of what’s possible. This installment features an interview with one of the most interesting systems thinkers in our region. Enjoy! Paolo Pezzotta is an economist and systems thinker. By trade, he is a market development and systems management consultant.…
Read MoreResolving conflict and getting back on track.
There is a tendency among leaders to mask conflict, even when there are underlying issues that could threaten the future of the organization. We recently worked with a successful and creative organization that was beginning to feel itself go off the rails. The company is the gold standard in the industry. It has received numerous…
Read MoreThe Future of Non-Profit Management
We recently caught up with Ashley Tobin, Principal of Work Better Consulting LLC. Her specialties include strategy, analysis, operational improvement, impact and effectiveness, training, organizational structure, problem solving, meeting facilitation and partnership development. What are some of the trends you see in non-profit management? The biggest trends are in fiscal management, and especially in mergers…
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